Cancelling your ionomy account

Cancelling your ionomy account

By clicking on an “I Agree” button or checkbox presented with the the Terms of Services (TOS), or by accessing or using any ionomy Service, you agree to be bound by the TOS.

If you do not agree to any of the terms set forth in the Agreement, or any subsequent modification to the Agreement, you may not access or use any Ionomy Limited Services and must cancel your account, free of charge, in the manner set forth below. If you do not agree to any of the terms set forth in this Agreement, you may not access or use any of the Token Sites, Applications, or Services.

Should you decide to terminate your online account for any reason, all you need to do is to email from the email address that you use as your account login address for your account. After identity confirmation for your account security, the Support Team will work with you to terminate your account. This process normally takes a few days but can be longer.

A user who terminates their accounts voluntarily may create a new ionomy account at any time.

If ionomy terminates a user’s account unilaterally, that user is forbidden from creating a new Ionomy account as per the Terms of Service (see Section 2.4).

From TOS:

2.4 Terminating an Account.

Ionomy Limited may (a) suspend or terminate your access to any of the Token Services, and (b) deactivate or cancel your Account for any violation of the terms of this Agreement, and/or as required by a valid subpoena or court order, and/or if Ionomy Limited reasonably suspects you of using your Account in furtherance of illegal activity. You will be permitted to transfer or liquidate Tokens and any other assets associated with your Token Wallet, minus any amount deemed to have been obtained fraudulently and/or illegally or issued by Ionomy Limited in error, for sixty (60) days after Account deactivation or cancellation unless such transfer or liquidation is otherwise prohibited (i) under the law, or (ii) by a valid subpoena or court order. If any transaction is in a pending state at the time your Account is cancelled or suspended, such transaction may be cancelled and/or refunded as appropriate. You may not cancel your Account to evade an investigation or avoid paying any amounts otherwise due to Ionomy Limited. Upon cancellation of your Account, you authorize Ionomy Limited to cancel or suspend pending Exchange Service transactions and, after providing written notice to the you, return the funds associated with such transactions to your address or bank account, as applicable. In the event that you or Ionomy Limited terminates this Agreement or your access to the Token Services, or deactivates or cancels your Token Account, you will remain liable for all amounts due hereunder. In the event that a technical problem causes system outage or account errors, Ionomy Limited may temporarily suspend access to your Account until the problem is resolved. You can terminate your Ionomy account at any time by contacting with a notification of cancellation.

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